Return Merchandise Form

In order to process your return, we ask you to complete the following data and submit the form.

Do you need assistance? Please do not hesitate to contact us by e-mail ( or phone.

Hotline: 00 800 1618 0000 (toll-free from CH, FR, IT, DE, ES, AT, NL, USA, AU, CA, UK)
International telephone number: 00 43 1 375 1618 1618

Our business hours are from Monday to Friday from 8 a.m. to 6 p.m. CET